Refrigerated delivery in Zagreb·Free delivery over €80.00·095 / 3817-077

FAQ

Everything about ordering, delivery, payment and storing meat.

Orders & delivery

Do you deliver across Zagreb?

Yes, we deliver by refrigerated van across Zagreb and surroundings. Delivery is free for orders over €80, otherwise €5.

Do you ship outside Zagreb?

Yes, across Croatia in an insulated box with ice packs, delivered within 24–48 hours. Delivery costs €12.

Why can the final price differ?

We cut by hand, so each piece may vary by up to ±10%. Before delivery we tell you the exact amount, and you pay the actual weight.

Can I order a special cut or thickness?

Of course. Write it in the order note or give us a call.

Can I pick up my order in store?

Yes, at our shop at Trnovčica 71, Zagreb, during opening hours.

Payment

How can I pay?

By card (secure link after we confirm the weight), PayPal, bank transfer (IBAN) or cash / card on delivery.

Do you issue company invoices?

Yes, enter your company name and VAT ID when ordering.

Meat & storage

How long does the meat keep?

Vacuum-packed steaks keep 7–10 days in the fridge (0–4 °C); minced meat and chicken 2–3 days. The date is on every pack.

Can I freeze the meat?

Yes, in the original vacuum pack for up to 3 months. Thaw slowly in the fridge.

Where does your meat come from?

95% of our range comes from Croatian family farms. Exceptions are Wagyu (Japan) and Argentinian ribeye.

What does XO mean?

XO (extra old) is beef from mature cattle, aged for a long time (up to 60 days), with a deeper and more intense flavour.